Azorte Customer Care – Contact Information, Returns & Support Details
Introduction to Azorte Customer Support
If you are looking for reliable Azorte customer care contact information, you’ve arrived at the right place. Whether you need help with orders, returns, refunds, cancellations, or general assistance, this guide gives you all the key contact numbers, addresses, and procedures in India. We also cover essential details like store timings, regional contact lines, and how returns/refunds are handled via Ajio (Azorte’s parent platform).
Let’s dive in.
Azorte Official Website & Key Links
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Official Website: azorte.ajio.com
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Frequently Asked Questions (FAQ): You can access Azorte’s FAQ section via azorte.ajio.com
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Store Locator: Azorte’s store locator is available online through Ajio’s “For Stores” link
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Store Hours: Most Azorte storefronts operate between 10:00 AM to 10:00 PM (subject to local variations)
State-Wise Azorte Customer Care Numbers & Store Addresses
Below is a detailed directory of Azorte customer care numbers by state, along with store addresses and location information. Use this information to reach out to the branch closest to you for quicker resolution.
Sr. No. |
State / City |
Contact Number |
Address & Store Location |
1 |
Assam (Guwahati) |
8433707361 |
Golden Heights Building, Ground Floor, GS Rd, Christian Basti, Guwahati, Assam – 781005 |
2 |
Bihar (Patna) |
0612-4150491 |
Durga Aspire, GF, FF, SF, E Boring Canal Road, Sri Krishna Nagar, Patna – 800001 |
3 |
Chhattisgarh (Raipur) |
0771-4512233 |
Raipur City Center Mall, near Orange Eye Resort, Devendra Nagar, Raipur – 492004 |
4 |
Delhi (Dwarka) |
92418-25927 |
Vegas Mall, 1st Floor, Pocket 1, Sector 14, Dwarka, Delhi – 110075 |
5 |
Goa (Margao) |
81779-83191 |
Ground & First Floor, Sapana Grandeur, Aquem Alto, Davarlim, Madgaon, Goa – 403601 |
6 |
Gujarat (Ahmedabad) |
70165-00859 |
Stratum at Venus Grounds, Nehru Nagar, Satellite, near Jhansi Ki Rani Statue, Ahmedabad – 380015 |
7 |
Gujarat (Jamnagar) |
99787-91222 |
The Mall, Reliance Greens, Motikhavdi, Jamnagar – 361142 |
8 |
Gujarat (Surat) |
63521-32307 |
Aashirwad High Street Mall, City Light Road, Athwa, Surat – 395007 |
9 |
Gujarat (Surat, alternate) |
92278-98259 |
VIP Road, Canal Road Corner, Near C. B. Patel Club, Surat – 395007 |
10 |
Gujarat (Vadodara) |
92746-94186 |
73 East Avenue, Sarabhai Campus, Near Genda Circle, Gorwa, Vadodara – 390023 |
11 |
Haryana (Faridabad) |
011-69952453 |
Pacific Mall, Sec 20, GF and SHG/SHF, Faridabad – 121001 |
12 |
Haryana (Gurugram) |
0124-6950901 |
Airia Mall, Badshahpur-Sohna Road, Sector 68, Gurugram – 122103 |
13 |
Haryana (Gurugram, Alt) |
96504-48435 |
SCO Nos. 335, 336 & 337, Sector 29, Urban Estate, Gurugram – 122007 |
14 |
Jharkhand (Ranchi) |
0651-4067780 |
JD Hi Street Mall, MG Main Road, Opp. GEL Church, Hindpiri, Ranchi – 834001 |
15 |
Jharkhand (Ranchi, Alt) |
70708-95139 |
Pristine Paradise, Opp. CMPDI, Kanke Rd, Missirgonda, Kanke, Ranchi – 834008 |
16 |
Karnataka (Bengaluru) |
74832-86182 |
1MG Mall, Level 2 & 3, MG Road, Yellappa Garden, Shivanchetti Gardens – Bengaluru – 560008 |
17 |
Karnataka (Bengaluru, Alt) |
74831-17505 |
Ashrith Aries, 53/1 Sarjapur Main Rd, Countryside Layout, near HP Pump – Bengaluru – 560035 |
18 |
Karnataka (Bengaluru, Lulu Mall) |
080-88757612 |
Lulu Mall, FF-01A, Mysore Deviation Road, Gopalapura, Bengaluru – 560023 |
19 |
Karnataka (North Bengaluru) |
63616-64201 |
Phoenix Mall of Asia, Sahakar Nagar, North Bengaluru – 560092 |
20 |
Karnataka (Bengaluru, Jayanagar) |
74833-10913 |
Shravanee Premier, Ground Floor, Ashoka Pillar Rd, 2nd Block, Jayanagar – Bengaluru – 560011 |
21 |
Karnataka (Bengaluru, BTM) |
63637-44310 |
Vega City Mall, Lower Ground, Bannerghatta Rd, BTM 2nd Stage – Bengaluru – 560076 |
22 |
Karnataka (Udupi) |
91677-68037 |
Amrut Enclave, Manipal Road, near Mandavi Times Square Mall, Kunjibettu, Udupi – 576101 |
23 |
Maharashtra (Mumbai) |
022-69233345 |
Sky City Mall, Devipada, Khande Rao Dongari, Borivali, Mumbai – 400066 |
24 |
Maharashtra (Mumbai, Malad) |
022-44805366 |
Infiniti Mall, Lower Ground, New Link Rd, Malad West, Mindspace – Mumbai – 400064 |
25 |
Navi Mumbai |
022-62715006 |
Nexus Seawoods Mall, 1st Floor, Sector 30, Nerul East, Navi Mumbai – 400706 |
26 |
Navi Mumbai (Alt) |
022-44517125 |
Inorbit Mall, Ground Floor, Palm Beach Rd, Vashi, Navi Mumbai – 400705 |
27 |
Maharashtra (Pune) |
86690-16152 |
Amanora Mall, Mundhwa-Kharadi Rd, Hadapsar, Pune – 411028 |
28 |
Pune (Alt) |
78638-05834 |
Phoenix Mall of the Millennium, Wakad, Pimpri-Chinchwad, Pune – 411057 |
29 |
Pune (Model Colony) |
020-66420730 |
The Pavilion Mall, Senapati Bapat Rd, Laxmi Society, Model Colony – Pune – 411016 |
30 |
Thane |
022-61701515 |
Viviana Mall, Eastern Express Highway, Thane West – Thane – 400606 |
31 |
Punjab (Amritsar) |
91033-27435 |
Nexus Amritsar Mall, First Floor, MBM Farm, GT Road, Amritsar – 143001 |
32 |
Rajasthan (Jaipur) |
0141-4528256 |
GT Square, Gaurav Tower, Kalyan Colony, Malviya Nagar, Jaipur – 302017 |
33 |
Rajasthan (Udaipur) |
0294-2942650 |
Nexus Celebration Mall, Bhuwana Road, Udaipur – 313001 |
34 |
Tamil Nadu (Chennai) |
90805-10259 |
VR Chennai, Unit F-5, Pillaiyar Koil Street, Anna Nagar, Koyembedu – Chennai – 600040 |
35 |
Telangana / Hyderabad |
89198-23698 |
Inorbit Mall, Madhapur, Cyberabad, Hyderabad – 500081 |
36 |
Hyderabad (Alt) |
81050-98359 |
Sarath City Capital Mall, Gachibowli – Miyapur Rd, HITEC City, Hyderabad – 500084 |
37 |
Hyderabad (Nallagandla) |
070-13346226 |
Aparna Neo Mall, Nallagandla Road, Hyderabad – 500019 |
38 |
Uttar Pradesh (Lucknow) |
0522-2811125 |
Lulu Shopping Mall, Amar Shaheed Path, Sector B, Gold City, Lucknow – 226030 |
39 |
Lucknow (Alt Branch) |
0522-6789132 |
Phoenix Palassio Market City Mall, Sector 7, Gomti Nagar Extension, Lucknow – 226010 |
40 |
Uttarakhand (Dehradun) |
83092-18686 |
Mall of Dehradun, IIP, Mohkampur, near Mohkam Pur Khurd – Dehradun – 248005 |
Note: The contact numbers above connect to the local Azorte branch or customer support desk. For national-level support, use Ajio’s centralized helpline or email (see “Returns/Refunds” section below).
Returns, Refunds & Order Cancellation Policy
All return, refund, and cancellation requests for Azorte products are handled through Ajio, which is the primary platform managing Azorte’s logistics, payments, and customer resolutions.
When you place an order via Azorte (via Ajio), the process of returning or requesting a refund will follow Ajio’s policies.
If you have any issues in initiating returns or refunds, you should:
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Log into your Ajio account.
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Locate your order under “My Orders”.
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Select the relevant product and choose “Return / Cancel” within the allowed return window.
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Follow the instructions for pick-up or drop-off, as guided.
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Contact Ajio’s support (via Ajio’s official helpline or email) if you face any hurdles.
Because Azorte is under Ajio’s umbrella, many terms like warranty, replacement, exchange, or refund align with Ajio’s existing customer service framework.
Registered Office & Corporate Information
Here is the corporate address and social media presence for Azorte:
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Registered Office:
Azorte, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400002, Maharashtra, India -
Social Media & Presence:
Azorte (via Ajio) maintains active presence across major social platforms including:-
Facebook
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Twitter
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YouTube
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Instagram
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LinkedIn
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Pinterest
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These platforms often carry updates on new launches, promotions, policy changes, and community engagement.
Best Practices for Contacting Azorte Customer Care
To ensure your query is handled swiftly and correctly, here are some best practices:
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Always mention your order number, date of purchase, and product details (size, color, variant) in your communication.
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Use the specific state-wise contact if your query is about in-store services (exchange, pick-up, repair).
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For refunds or cancellations, always escalate to Ajio’s platform support if local branch is unable to assist.
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Prefer written proof (screenshots, email confirmations) for all conversations.
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Be polite but persistent; sometimes local outlets may redirect you back to Ajio.
Use Ajio’s chat or email if phone lines are busy or unreachable.
Why Having Azorte Support Info Matters (SEO & User Benefit)
From a user perspective, knowing the Azorte customer care number means less hassle, faster problem resolution, and more confidence in purchase decisions. From an SEO standpoint, content featuring "Azorte customer care", "Azorte contact number India", "Azorte return policy", "Azorte support Ajio" and related LSI keywords (e.g. “Azorte helpline”, “Azorte store address”, “Azorte refund process”) will help your page rank better for users seeking help with Azorte issues.
Sample Query Scenarios & How to Resolve
Scenario 1: Order not delivered
If your Azorte order hasn’t arrived by the expected date, reach out via the branch number of your city or escalate via Ajio’s support portal. Always include your order ID and tracking number.
Scenario 2: Wrong item received
Contact the local branch or Ajio, request a pickup or drop-off return, and demand replacement or refund. Include images of the item received vs. ordered.
Scenario 3: Need exchange due to size or defect
Use Ajio’s Return/Exchange option within the permissible window. If the branch offers in-store exchange, they may accept a direct swap (depending on stock availability) when you visit with your order slip and proof.
Scenario 4: Requesting refund for cancelled order
Once a cancellation is accepted by Ajio, the refund is processed based on the original payment method. You may need to follow up with Ajio’s support if the refund doesn’t reflect in your bank account within stated timelines.
Additional Tips to Make Your Azorte Experience Smooth
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Bookmark the Azorte store locator to pinpoint the closest branch.
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Before visiting a branch in person, call ahead to ensure availability of services (exchange, pickup) at that location.
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Use Ajio’s FAQ page for solutions to common problems (size issues, return window, etc.).
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For urgent issues, using both the branch contact and Ajio’s support in parallel increases your chances of quicker resolution.
Keep a digital and physical record (screenshots, emails, invoices) of all transactions, communications, and return/refund interactions
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