In
This Article We are sharing About AliExpress including - AliExpress Customer
Care Number, AliExpress Customer Service Numbers, AliExpress Official
Website, Alibaba Group Corporate Campus Address, AliExpress All India
Numbers Etc.
About AliExpress
AliExpress is an online retail platform owned by Alibaba Group, a Chinese multinational technology conglomerate. The platform allows small businesses and individuals to sell products to buyers worldwide. AliExpress is particularly known for offering a wide variety of products at low prices, including electronics, fashion items, home goods, beauty products, and more.
Buyers can browse products on AliExpress, read reviews, and purchase items directly from the seller. The platform offers various payment methods, including credit cards, debit cards, and online payment services such as PayPal. Shipping times and fees vary depending on the location of the buyer and seller, as well as the type of shipping method selected.
AliExpress has become popular among consumers worldwide due to its low prices, wide selection of products, and buyer protection policies. However, buyers should exercise caution when purchasing from AliExpress, as some sellers may offer counterfeit or low-quality products. It's important to read reviews, check seller ratings, and ensure that the product is authentic before making a purchase.
Owner: Alibaba Group
Launched: 2010
Alibaba Group Corporate Campus Address
Alibaba (China) Co., Ltd
969 West Wen Yi Road
Yu Hang District
Hangzhou 311121
Zhejiang Province
China
Tel: (+86) 571-8502-2088
Fax: (+86) 571-8526-9066
AliExpress All India Number(s)
02242335233
AliExpress India Office Address
Units 203, 204 & 205,
2nd Floor,
Inspire BKC Plot No.10,
Bharat Nagar, G Block,
BKC Main Road,
Bandra Kurla Complex,
Mumbai 400051, India
Tel:
022-4233-5233
Website: Official Website
Important Links
Install App
Contact form
- Online Chat (Mon-Fri 9:am-5pm)
AliExpress
Customer Service Numbers
|
Name |
Customer service hotline |
Merchant service hotline |
Customer Complaints/Fraud allegations |
Online Help Center |
|
Taobao Marketplace |
(+86) 571-8815-8198 |
(+86) 571-8815-7858 |
|
|
|
Tmall |
400-860-8608(China) |
400-843-2288(China) |
|
|
|
Juhuasuan |
|
|
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|
|
AliExpress |
|
|
||
|
Alibaba.com |
400-826-1688(China) |
|
|
|
|
1688.com |
400-800-1688(China) |
|
|
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Alimama |
(+86) 571-8815-7999 |
|
|
|
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Alibaba Cloud |
Pre-sales Inquiries(China) 95187 ext. 1 |
Post-sales customer support (China) 95187 |
|
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Alipay |
(+86) 571-95188 |
|
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AliExpress
Group Offices
|
Office |
Contact |
Address |
Fax |
|
Hangzhou Binjiang Campus |
(+86) 571-8502-2088 |
699 Wang Shang Road |
(+86) 571-8981-5505 |
|
Taipei City Office |
(+886) 2-6602-9888 |
11/F, No. 188, Sec. 5 |
(+886) 2-6600-8818 |
|
U.S. Office |
(+1) 1-408-785-5580 |
400 South El Camino Real |
(+1) 1-408-748-1218 |
|
U.K. Office (U.K., Ireland and Nordics) |
|
5 Southampton Street |
|
|
Italy Office (Italy, Spain, Portugal and Greece) |
|
Corso Europa, 13 |
|
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France Office (France, Israel, Middle East and North Africa regions) |
|
6th Floor |
|
|
Germany Office (Germany, Austria, Switzerland, Turkey and Eastern Europe) |
|
1st Floor, Viktualienmarkt
8 |
|
|
The Netherlands Office (The Netherlands, Belgium and Luxembourg) |
|
Herengracht 450 |
|
|
Japan Office |
|
27F Kyobashi Edogrand |
|
|
India Office |
(+91) 22-4233-5233 |
Units 203, 204 & 205,
2nd Floor, |
|
|
Australia and New Zealand Office |
|
Level 2, 411 Collins
Street, |
|
|
Ant Financial Headquarters |
(+86) 571-2688-8888 |
Z Space |
(+86) 571-8643-2811 |
FAQs
How do I contact AliExpress for a refund?
You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. If you agreed with the seller to return your item, please also check the seller's shipping terms.
Does AliExpress ship to India?
It is totally legal to buy from AliExpress and trade products in India. Your purchases should not cross INR 10,000 per year and the products should be for personal use. If you want to purchase products in bulk, you need to get yourself registered, obtain an import-export license, and pay taxes and duties.
How do I escalate a complaint on AliExpress?
If the seller doesn't agree with your request, you can click Edit to Update Proposal or wait for us to automatically escalate your dispute after 5 days. In this case we will help you look into the matter and try to find a suitable solution.
What is AliExpress buyer protection?
Items on AliExpress can have up to 90-day protection which starts once your ordered item is shipped out. But we also give you an extended 15 days after order confirmation to start a dispute if you're not satisfied with your order giving you plenty of time to get a hassle-free refund/return.
How long do AliExpress refunds take?
If approved by the seller, the order is closed and your money is refunded within 2–3 weeks. If not approved by the seller ( processing starts as soon as the order is placed so sometimes the order has already proceeded before they see the cancellation request ) then it won't be cancelled.
AliExpress Social Media Profiles
Twitter: https://twitter.com/AliExpress_EN?spm=a2g0o.home.14.2.650c2c25YcAOPa
Facebook: https://www.facebook.com/AliExpress
Instagram: https://www.instagram.com/aliexpress/?hl=en
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